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Delivery & Returns

1. Shipping Policy

We ship nationwide across the United Kingdom. All products are packaged using 100% recyclable, plastic-free materials.

2. International Shipping

Currently, we only ship within the UK. For international architectural enquiries, please contact us via the contact form.

3. Returns & Refunds

In accordance with the UK Consumer Rights Act, you have 14 days to return physical goods if you change your mind. Items must be unused and in their original eco-packaging.

4. Damaged Items

If your product arrives damaged, please email info@padstudioltd.shop with a photo within 48 hours of delivery for a full replacement or refund.